Diagram Editor Outage

Incident Report for ElementsCloud

Resolved

This incident has been resolved.
Posted Jun 13, 2025 - 08:53 UTC

Monitoring

Firebase Outage is over, we are monitoring the situation
Posted Jun 12, 2025 - 18:53 UTC

Update

We are continuing to investigate this issue.
Posted Jun 12, 2025 - 18:38 UTC

Investigating

Status: Investigating
Started: June 12, 2025
Impact: Diagram Editor is currently unavailable

We’re currently experiencing an outage in the Diagram Editor due to a broader Google Cloud / Firebase incident. This issue originates on Google’s side and affects authentication, database access, and real-time syncing features required for the editor to function.

We are monitoring the situation and will provide updates as Google resolves the issue. You can follow their status here: https://downdetector.ie/
Posted Jun 12, 2025 - 18:38 UTC