Sync failures due to Salesforce outage

Incident Report for ElementsCloud

Resolved

This incident has been resolved.
Posted Sep 16, 2026 - 17:12 UTC

Monitoring

We are currently observing numerous sync failures in Production due to an ongoing issue on Salesforce's side.

Salesforce is returning HTTP 503 (service unavailable / maintenance) errors, which is causing our integrations to fail. This is a Salesforce-side outage, confirmed by widespread reports on Downdetector.

Our team is actively monitoring the situation. No action is required from your side — syncs will resume automatically once Salesforce restores service.

Sorry for the inconvenience. We'll post an update as soon as we have more information.
Posted Sep 16, 2026 - 11:23 UTC