S3 Data Access Performance Issues

Incident Report for ElementsCloud

Resolved

This incident has been resolved.
Posted Jul 17, 2025 - 08:08 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 16, 2025 - 18:03 UTC

Identified

We are currently investigating reports of degraded performance when accessing S3 data. Users may experience slow reads and writes, or intermittent failures when attempting to access or modify data stored in S3. Our team is actively working to identify the root cause and will provide updates as more information becomes available.
Posted Jul 16, 2025 - 16:32 UTC